Organisations who have Service Engineers working out in the field understand the importance of accurate paperwork completion. Most engineers still operate using the traditional method of pen and paper to carry out service and maintenance checks.
This method can cause problems for both the office and engineer, meaning that reports can be incomplete, get misplaced or damaged.
The time it takes for paperwork to reach the office can sometimes be days or weeks. Therefore, administrators cannot action work within the time frames needed.
Using iPEGS, the Engineer can access multiple electronic forms to complete using an iPAD, tablet or mobile phone and submit straight back to the office.
Please find linked below an example electronic security risk assessment.
The photo feature gives the Engineer the ability to take photographic evidence to add to the form. The unique signature feature allows for multiple signatures to be added, which include the time, date and GPS location.
Once a form has been submitted, the admin team will get a notification via email with the completed form attached. The form can be downloaded as a pdf and imported into the client’s record within a CRM system or managed within the secure iPEGS Portal. In this portal you can build, brand and manage all of your submitted forms.
If your business is looking for a paperless solution, then give us a call today on 01244 955350 or email firstname.lastname@example.org
iPEGS in partnership with One Tree Planted.
Making a positive change for your business
and the future of the planet.