Posts in Electronic signatures

GDPR AND ALTERNATIVE THERAPY CONSENT FORMS

July 24th, 2019 Posted by Acupuncture, Alternative Medicine, Clinic app, Consent forms, Consultation Forms, Electronic signatures, GDPR, Holistic Health, Hypnotherapy, Medical History Form, Paperless, Photography, Sports Therapy, Uncategorized, Web Design No Comment yet

It is now over one year since the GDPR legislation came into effect on the 25th of May 2018, and it’s still a major area of concern to many small and medium-sized endeavours.

The Alternative Medicine sector is no exception as I discovered when we exhibited at the Holistic Medicine Exhibition at the ICC in Birmingham recently. 

Almost everyone I spoke to wanted to know if we could help them with compliance. It was as important as the cost savings of going paperless for them. Convenience for them and their clients is the other main benefit.

Many of them were members of a Professional Hypnotherapy Association. They comply with the hypnotherapy code of ethics they studied as part of Hypnotherapy training. Therefore complying with GDPR is important too.

Fortunately, using paperless forms is a great cure for many GDPR headaches.

Nothing worries us more than the unknown. So I thought I’d write down a few words about how GDPR affects Hypnotherapists.

GDPR IS A SOLUTION NOT JUST A PROBLEM

Many people saw GDPR for alternative practitioners as a problem. By offering more transparency it safeguards consumer rights in our online world. Not a problem but a solution.

However, GDPR was written by highly paid lawyers. It appears designed to be complex to keep them in business. 

So here is my take on it, let’s start from the top, shall we? 

WHAT IS PERSONAL DATA?

Personal data means information relating to an identifiable person. Information including, names, addresses, dates of birth, ethnicity, medical information etc.

If you collect personal data for example, using an iPEGS electronic consent form you are the Controller and we are the Processor. The same is true for Medical history, Treatment plan or in fact any of our forms.

As a controller, you determine the purposes of processing personal data. We as a processor, are responsible for processing the data, storing it securely as well as keeping it accessible and within the law. 

A RECENT SURVEY SHOWED NEARLY 40% OF SMALL BUSINESSES DID NOT UNDERSTAND GDPR REGULATIONS

Most people who use paper forms are both the controller and processor. They hold all the responsibility themselves. 

HANDWRITTEN FORMS ARE DATA TOO

GDPR applies to both automated personal data and to manual filing systems. Handwritten forms are data just as the most sophisticated online form, only more cumbersome. 

You must keep an inventory of all personal data that you process.

If that data is digital with the right provider it is relatively simple to keep within the law. Paper-based data is much harder to manage.

THINGS YOU AS CONTROLLER OF PERSONAL DATA SHOULD CONSIDER

  • You must obtain consent to collect data, even the informed Consent to treatment form. You must receive Informed consent to collect Informed consent.
  • How do you store information? In a filing cabinet, on an excel sheet, or securely encrypted in the cloud?
  • Do you share or transport data and if so, how? Is it in the car as you travel between clients? Scanned, printed out and posted, emailed? All these present risks. If submitted securely to a UK data centre, as with iPEGS forms, for example, those risks disappear. Unlike your data might.
  • Is the information subject to a retention schedule?
  • You must keep client data, usually for 7 years.
  • The type of information you are holding (names, addresses, dates of birth, medical history, etc).
  • Do you collect it as paper forms, electronic forms, etc?
  • Will the information for marketing, research, evidence of permission?
  • Who will share the data?
  • Will there be an effect on the individual concerned and is it likely to cause any individuals to object or complain?

ALTERNATIVE THERAPISTS CLIENT’S RIGHTS UNDER GDPR

  • The right to be aware, of data you hold on them.
  • To have timely access to their personal data.
  • The right to request rectification, without delay.
  • To have personal data deleted.
  • The right to data portability, which allows individuals to obtain and reuse their personal data.
  • The right to object, for example, using their data for direct marketing.

If you lose data and let’s face it losing a paper form is easy to do even in the best run surgeries, this counts as a breach.

GDPR WHAT ARE THE RISKS FOR THE HYPNOTHERAPY PRACTITIONER?

If someone gains unauthorised access to your client’s private information, you have 72 hours to report the data breach to both your customers and any data controllers, if your company is large enough to require a GDPR data controller. Failure to report breaches within this timeframe can lead to heavy fines. 

For most practices, GDPR creates the need for greater investment either in consultant’s fees or in your own valuable time. Ensuring your operational processes are up to the required standards, ensuring websites, forms etc are designed and optimised for the latest protocols.

THINGS TO CONSIDER WHEN CONTROLLING DATA

  • Are you or someone on your team trained on data protection?
  • What changes have you made this year to become GDPR compliant?
  • Have you built client consent into your system ?

Clients can give consent in various ways, such as email, a contact form on the website, a check-box on your landing page, tick box on the form etc.

Consent records must specify the time and date when consent was given, as well as the exact means they delivered consent. 

COMPLIANCE INSPIRES TRUST

Compliance not only protects the patient, but it also protects your surgery from overstepping the boundaries.

Companies who seem to cut corners with data protection might well cut corners elsewhere. Most of us are members of a National Hypnotherapy association and have no problems with Hypnotherapy ethical issues. Cutting corners is not in our DNA we understand Our ethics and professionalism are all we have. So going digital make sense.

Can you simply and rapidly process data deletion for clients. Is it at the press of a button or will it take hours of work?

Do any 3rd parties have access to your client’s data? Third party access to data is all too common, third parties who might be using the same network or facilities, you need to be aware of any other parties who might have access to the data you’re collecting. This can be a particular problem in mixed therapy practices. Is it kept in a filing cabinet where others have access or a shared network?

How easy is it to export your data? Is it available at the touch of a button or is it a trip down to the cellar and a root through the filing cabinets?

PRIVACY BY DESIGN

One component of GDPR is privacy by design. This requires therapists to design their systems with the proper security protocols in place from the start. Failure to design your systems of data collection the right way will result in a hefty fine. It is a good idea to take a good look at your website if it hasn’t had a design overhaul in the last year or so.

Are your forms easy to find and wipe? Who has copies? Are you holding data on your phone, laptop or PC and do others have access to these devices?

GDPR seems complex, but essentially it refers to the need to have business systems designed with proper security and privacy measures integral. iPEGS paperless forms, for example, is such a system.

If you would like to find out more about how a system such as iPEGS can help you manage your client data, please check out our website www.ipegs.co.uk or contact me directly steve @ipegs.co.uk or call me on 01244 955350, I will be pleased to help.

WHAT SHOULD I KNOW ABOUT MANAGING MY ALTERNATIVE THERAPY SITE

July 24th, 2019 Posted by Acupuncture, Alternative Medicine, Clinic app, Consent forms, Consultation Forms, Electronic signatures, Holistic Health, Hypnotherapy, marketing, Medical History Form, Paperless, Sports Therapy, Uncategorized, Web Design No Comment yet

MANAGING MAGIC COOKIES ON MY ALTERNATIVE THERAPY WEBSITE

Managing your alternative therapy website is part of iPEGS series of blogs on marketing your Alternative Therapy Practice. A covert plan to force our clients to use more paperless new client forms, informed consent forms etc.

As a modern business owner, as well as a healer, there are many hats we have to wear. Unfortunately ‘Webmaster’ is just one of them.

Most of us are not running big corporations, but small practices, or are even individual traders, so it is often up to us alone to get things right. 

Websites for therapists are now as important as our shop window. There are many affordable websites for therapists, which are easy to manage. There are even some free websites for therapists that can work for us. The best websites for therapists, give you a lot of control not only of content but the system behind the content.

We might not have built our own website, but it is most likely that we manage it. We write the content, run ad campaigns to promote it, send out newsletters and use our web presence to build our patient base. It’s how we increase the numbers of visits on our therapist’s website and promote our therapy business.

Just as we manage the data that we collect from our new client forms, or medical histories and get informed consent to treat our patients. 

Whether we collect this information using modern paperless forms or on paper stored in filing cabinets, even collected on our computer directly from our website, it still has to be managed.

As part of the iPEGS team, I have written a lot about GDPR and data collection for therapists and the new regulations. GDPR is one of the many reasons our clients decide to go paperless with iPEGS. 

KEEPING UP WITH THE RULES

This week I have been reading the ICO’S (Information Commissioner’s Office) latest newsletter and found out quite a bit of interest and might keep our clients out of trouble.

A lot of us use Facebook and Twitter and other social media to drive traffic to our main site. To do this and monitor our progress we use cookies.

COOKIES AND THERAPY

There was a time when a cookie was something we indulged in with a cup of coffee. The first web cookies were called Magic Cookies in 1994.

Nowadays they are a vital part of our online activities. Just like using client’s data and GDPR, the rules are changing, and we have to keep up.

In this new, post-GDPR era, rules are changing about how we can use cookies. More importantly how our clients reject them.

These magic Cookies have been around for 25 years, but are still a mystery to most of us. We have written a short blog explaining the term cookies if you wish to read it.  

IT’S ALL ABOUT INFORMED CONSENT

The rules that regulate Cookies are the Privacy and Electronic Communications Regulations, not GDPR but PECR. Just what I needed another Acronym to write about. However, it’s still all about informed consent .

You can read the full regs on their site.

Here are a few things that you might find interesting…

Until recently if someone came on our site, unless they said otherwise, they accepted our use of cookies. 

Now our visitor must take positive action to consent to non-essential cookies.

Essential cookies are only those that are strictly necessary to fulfil your client’s requirements. They are, for instance essential for your shopping cart, or for clients to log in.

Non-essential may seem essential to you, but the client is number one in this new digital era.

Even cookies that are helpful to make the client’s navigation of our website easier, need your client’s informed consent.

Your website must clearly tell our user what cookies are set and what they do, including third party cookies.

Pre ticked boxes or sliders cannot be set to on. Except for essential cookies, our user must take the decision to apply them. 

Non-essential cookies cannot be set into our home page or landing page. 

Analytics cookies need consent. They tell us if that ad campaign working? Did that mail shot work? How many hits did we get last week, where were they from, which pages did the client visit?

These cookies might seem essential to us as the website owner. However, if we don’t have analytics running, our user can still use our site. Therefore they are not essential to our reader. We need consent.

FORCING OUR CLIENT’S DECISIONS

‘Well if the client doesn’t want to let us use our very reasonable cookies, we can just block the page access right’?

Probably not. Phrases like ‘by continuing to use this website you agree to our use of cookies’. Smacks of walking into a bank holding a gun. Then asking the teller for a donation to your holiday fund. It is not a valid request for consent.

It’s all about your user’s needs and their prior consent to use the information we glean from their visit. Which is not that different from when you explain the treatment you propose and ask for patients informed consent really. We wouldn’t consider treating people without consent, would we?

It feels like the ICO wants me to stop using cookies altogether’. Well not really, without cookies the web would come to a grinding halt. 

There have however been a lot of abuses of user’s information and the pendulum is swinging back to personal choice. Which is not a bad thing. We have all, I’m sure, felt a little sore about how our data has been bought and sold in the marketplace by faceless multinationals. 

Cookie compliance is an area of expansion for the ICO in the future. I sometimes wonder if it is also about protecting the huge corporations. Those who now own the internet from new competition, but maybe I am just a little paranoid.

BEING NICE AND SAYING PLEASE

That said it’s really just about being nice and asking permission. Most people are understanding and if you take time to explain why you need permission, will give it.

It would be worth your while having a look at your site and checking if you are up to date on your cookie policies. If someone else manages your website, talk to them about how your cookies are set and if they need to make changes on your behalf.

At iPEGS paperless forms, we are all about making life easier for our clients and helping them save time and money. If you are still using paper forms, stored in filing cabinets or on your computer. We can definitely help you save both. Why not check out our website and see how we can help? If you found this article useful please let me know.

By using the iPEGS Paperless System for your Consultation Forms, Consent Forms, Medical Histories and Treatment Plans you can be sure that your data is safe. As the data processor we store and encrypt your data in a secure, state of the art, UK data centre. We are Cyber Essentials Certified giving you peace of mind that our defences will protect against the most common cyber-attacks. We have achieved the IASME governance standard in relation to GDPR where we have demonstrated wider governance for management of the controls protecting personal data.

If you would like to know more, please email me: steve @ipegs.co.uk or you can call me directly on 01244 955350 and we can discuss how iPEGS can help improve your data security and client’s experience.

BUILDING A GREAT ALTERNATIVE THERAPY WEBSITE

July 24th, 2019 Posted by Acupuncture, Alternative Medicine, Consent forms, Consultation Forms, Electronic signatures, Holistic Health, marketing, Medical History Form, Paperless, Sports Therapy, Uncategorized, Web Design No Comment yet

Building a great alternative therapy website is part of iPEGS series of blogs on marketing your Alternative Therapy Practice. A covert plan to force our clients to use more paperless new client forms, informed consent forms etc.

Your website is your shop window, having your surgery in a prime location would be great but most of us can’t afford it. However a great website is the next best thing

YOUR SHOP WINDOW

There is only ever one chance to make a first impression, make it a good one. If you have ever used online dating sites you know exactly what I mean.

If you are the new kid on the block, by building a clean and modern website, you can get an edge.

Be clear about your mission, tell your visitors about your team, the services you offer, the prices you charge. Be welcoming and ensure your contact details are easily found.

Websites that are attractive create a greater feeling of trustworthiness and professionalism.

‘FORM IS EMPTY, AND EMPTINESS IS FORM’

Shakyamuni Buddha 500 B.C.

The right amount of white space creates a clean website, crucial to communicate a clear message.

A page, crammed full of text or graphics, is difficult to read and is busy.

White space is not wasted space, empty space is an important part of your design. Space between graphics, margins, gutters, space between columns, between lines of type or visuals.

From this emptiness arises information, typography, colour and images.

A clean page is not just about eye appeal, don’t clutter your pages with too many offers, or too much information either. Simple is nearly always best. Know what it is you want to achieve, and just do that.

RULE OF THIRDS

It’s old hat ‘a picture is worth a thousand words’ but it’s true. 

The best images mostly follow the rule of thirds. An image should be divided into nine equal parts. Think noughts and crosses. 

Important features should be placed along these lines or at their intersections. 

By aligning a subject with these imaginary lines and points, where they cross you avoid filling the centre, or a horizon from splitting a picture in half. Avoid symmetrical images they are not pleasing to the eye. 

YOUR SITE IS EASY ON THE EYE BUT IS IT EASY TO READ?

Light text on a dark background is harder to read than the reverse. 

Your text cannot be too small as not everyone has 20:20 vision, as a therapist you will be sympathetic to that. If you use text that is too large, it can appear to be shouting at your visitor, also capitalised text.

Align to the left, not the centre. Westerners are more comfortable with that.                

CONSTANT AND CONSISTENT

Typefaces, sizes, headings and footers should be consistent throughout your web page.

You are, building a brand. How would you feel if Coca Cola changed it’s logo?

Consistency shows reliability, something your client is looking for in a therapist, and makes your site easier to navigate. 

The more options a user has on your website, the more difficult it is to use. Every additional choice increases the time required to take a decision.

You’ve experienced this countless time in supermarkets. Twenty different types of crisps is just confusing. The more choices you give, the easier it is to choose nothing. If they only offered a handful of options, making a choice would take a fraction of the time. 

IMITATION IS THE SINCEREST FORM OF FLATTERY

Check out other alternative therapy sites. Not only UK sites, the States and Oz have thousands of Holistic Medical Practitioner’s websites. See if they follow these rules. Don’t be afraid to learn from other’s successes and their mistakes. 

Undoubtedly your web presence is your best new business driver but unless you can get that site in front of your potential patients, it is just a vanity project. You may like to check out the blog on marketing my alternative therapy practice.

This blog is one of a series written by iPegs paperless forms in order to help Holistic Practitioners grow their practices.

By using the iPEGS Paperless System you present a professional approach for your Consultation Forms, Consent Forms, Medical Histories and Treatment Plans. Save time and money and keep your client’s data safe.

As the data processor we store and encrypt your data in a secure, state of the art, UK data centre. We are Cyber Essentials Certified giving you peace of mind that our defences will protect against the most common cyber-attacks. We have achieved the IASME governance standard in relation to GDPR where we have demonstrated wider governance for management of the controls protecting personal data.

If you would like to know more simply email me: steve @ipegs.co.uk or call me directly on 01244 955350 and we can discuss how iPEGS can help improve your clients experience.

How Dental Practices Can Go Paperless

June 25th, 2019 Posted by Clinic app, Consultation Forms, Dental Practise, Electronic signatures, News, Paperless No Comment yet

 

A trip to the dentist is something that cannot be avoided. Dental practices see vast amounts of patients each day resulting in printing huge amounts of paper based documents for patients to complete, sign and to then be manually inputted into their system. For some practices, once this form has been completed it is then scanned onto a management system and then shredded which is an unproductive, costly and a time consuming process.

We provide a solution to this problem, enabling patients to fill in medical history forms and sign treatment plans digitally through the iPEGS app using an iPAD or tablet. This document can then be converted to a pdf, excel, word, csv or an xml document and stored onto your patients record or emailed directly to the customer or healthcare professional.

Our practice surveys allow businesses to understand and improve on the service and environment that they offer for their clients. This allows management teams to analyse this data through the advanced reporting feature.

iPEGS will allow you to access a range of branded and customised electronic forms for your patients to complete and sign at the surgery using an iPAD or any device. You can also send the form electronically to your patients to complete and sign prior to their appointment via iPEGS Remote. Once completed, this can then be stored on your computer, CRM system or saved on the iPEGS portal for reference.

If you are interested in finding out how iPEGS can work within your business then please call us on01244 955350 or email us at info@ipegs.co.uk.

Time for Hypnotherapy Consultation forms to go Paperless?

June 10th, 2019 Posted by Alternative Medicine, Consent forms, Consultation Forms, Electronic signatures, Holistic Health, Hypnotherapy, Medical History Form, Paperless, Sports Therapy, Uncategorized No Comment yet

Paper Hypnotherapy Consultation Forms – are they obsolete?


When was the last time you made a call from a phone box? Is it months or years?

I can remember my first mobile phone. It was the size of a brick and with the battery, it weighed more than one. I loved that phone, now my mobile is worse than the kids when it comes to demanding my attention.

I have another question, when was the last time you wrote a letter? Not an email, a real paper and envelope, stamp and letter box letter?

All that paper and stamps and you waiting weeks for a reply.

Do you remember Nora Ephron’s movie ‘You Have Mail’ with Meg Ryan and Tom Hanks? I loved that movie and email changed our world, didn’t it? It became our liberation!

Since then we haven’t looked back. Email too, is not exactly what we planned for it but can you imagine life without it? Email is digital, paperless, almost instantaneous and easy to file away where you can find it.

Ok, so can you please tell me why you are still using the same paper based Hypnotherapy Consultation Form that you used when you carried change for the phone box and had a book of stamps in your desk drawer?

Why are you still dragging out the clipboard with your Hypnotherapy Consent Form neatly printed out ready for filling in and squirrelling away in a filing cabinet along with the patient’s Health History Form, your notes and options? After all, we all love a clipboard shoved in our face don’t we? Hypnotherapy is all about decreasing stress not increasing it.

Isn’t time your Consultation Forms caught up with the rest of your world?


You certainly have an elegant and informative web page. Your mobile phone is as smart as the computers that NASA used for the moon landing. You do your accounts on Accounting Software not an abacus. So why are you still using paper forms?

Is it because no one has offered you a quick, flexible solution?

iPEGS offers state of the art, paperless forms for Hypnotherapists


With iPEGS you can ditch the paper ‘Stop Smoking Assessment Form’ for a state-of-the-art paperless digital form. One that can be stylish and effective as your webpage.

You can add your own logo and colours so that the forms match your webpage as well as electronic signatures, photos and automatic reminders. We can create your ‘Treatment Consent forms’, ‘Weight Loss Assessments’, ‘Stop Smoking Assessments’ and even ‘Feedback forms’ with one of our set up packages or if you prefer, you can build them yourself with our easy to use form builder. It is all so easy and we are here to help you throughout the process, we have years of experience in form design and take huge pride in our ongoing support.

We are all used to digital devices nowadays so being able to complete iPEGS electronic forms either at your premises or prior to the appointment via a mobile phone, tablet or computer will save you time, paper and stress.

Paper files are costly in space and time, not to mention resources, both natural and financial. Being able to pull up a patient’s records instantly saves time and allows you to spend more time with your patient.


Security and Paperless Forms


By using iPEGS Cloud-based Storage, this guarantees your data is secure as if it was locked in a safe. We encrypt, transmit and store it securely at our UK Data Centres,

We are Cyber Essentials Certified and ISAME GDPR Ready. So by using iPEGS, you can relax knowing you data is secure and compliant.

Isn’t it time you threw the paper forms away like the bell bottoms and those jackets with the huge shoulder pads and embraced the 21st century?

Paperless means you can send forms to your patient / guardian prior to their appointment using iPEGS Remote, via email as a web form. By completing forms prior to the appointment the patient has more time to complete their medical history thoroughly, they can complete the form in their own time, sign and submit, saving valuable time, improving efficiency and the customer experience.

Alternatively, if you have walk in customers or if your client didn’t have time to complete the form prior to the appointment, using a tablet or iPad you can simply access your web forms via your browser or via the free iPEGS app.

Changing to paperless Hypnotherapy forms with iPEGS.


I’m interested, how do I get started?

If you would like to find out more please click here or why not get in touch? Email me directly: steve @ ipegs.co.uk or give me a call on 01244 955350.

Going Paperless in Further Education and Apprenticeships

February 4th, 2019 Posted by Apprenticeships, Electronic signatures, Paperless No Comment yet

Over the last 10 years we have seen significant change within the Apprenticeships sector in the UK. With the introduction of the Apprenticeship Levy and Apprenticeship Standards, there has been a huge shift in how colleges and training providers operate and deliver.

Paperless Apprenticeships

There has also been lots of innovation over the last decade with a big increase in the use of technology to enhance the learner journey from Online Learning, ePortfolio, Video and Apps to the improvements in efficiency within the operational delivery of apprenticeships via increased use of MIS systems, CRM’s and Electronic Data Capture software such as iPEGS.

The iPEGS products have also evolved based on the changes within the sector, improved connectivity and mass adoption of mobile devices.

Our drive continues to focus on a fully electronic and paperless enrolment, commitment statements, apprenticeship contracts and all other related documentation relating to the apprenticeship. We feel that the face to face time spent with the apprentice should focus on learning and not admin and so our Remote product has seen a big increase in its use and volume over the last 12 months.

Paperless Apprenticeships
The idea is to ensure that the learner (and employer) only ever have to enter their information once and that this data can flow on throughout the enrolment process. By enabling the learner, employer and provider to complete their respective parts of the forms remotely, via any device means that all documents can be completed, signed and checked by admin in a fraction of the time.

If a mistake is made on the form or a change is required then the iPEGS ‘Request Change’ feature enables the admin team to highlight the field/s that needs to be amended and send the form securely back to the learner or employer in the click of a button. No more unnecessary journeys and delays in getting the forms corrected and completed.

We have also just launched a new variation of the 3rd Party Approval field that enables the form to be sent to all parties simultaneously for approval and signing (electronically of course).

Some colleges and training providers still like to finalise the enrolment forms and commitment statements on the first face to face visit. In this case the forms can be completed remotely prior to this and then reviewed and signed at that point. This means that the ‘admin’ aspect is reduced to a matter of minutes as opposed to hours and ensures the time can be focused on actual learning.

It is clear that colleges and training providers use a multitude of systems and processes and so we have ensured that the iPEGS Products are as flexible as possible to allow for these differences.

Below is a short video demonstration of a fully paperless and remote process of completing an Apprenticeship Commitment Statement between the learner, employer and provider via iPEGS Remote Web Forms.     

iPEGS Remote forms can be accessed as web forms on any device or via the free iOS and Android App. All iPEGS Remote forms can be auto populated with learner and employer data via our User Profile and Field Mapping tools.

So if you are still using paper based forms or even word documents and PDFs – now is the time to move to the next level, improve the learner and employer journey, reduce costs and inefficiencies within your enrolment process and remove unnecessary admin so that your tutors and coaches can focus on learning.

If you are interested in finding out about how to Go Paperless with iPEGS then please contact us.

Electronic Consultation Forms – Sports Therapy

January 28th, 2019 Posted by Consultation Forms, Electronic signatures, Paperless, Sports Therapy No Comment yet

In this weeks iPEGS Going Paperless Article we are going to be looking at Electronic Consultation Forms in Sports Therapy and Injury Rehabilitation.

Consultation Forms in Sports Therapy

We are going to be looking at a specific case study with one of our customers Cura Therapy who specialise in Injury Rehab.

Martha from Cura Therapy contacted the iPEGS team and explained her problem:

“I am currently renting a room in a Hair Salon, so as you can imagine there isn’t much space. I have to have a locked cupboard where I store the completed consultation forms and other related paperwork. The main problem is that I store a lot of the equipment I use on a daily basis in that same room, therefore the room is very crowded. The more clients I get, the more equipment I need for rehabilitation to meet my clients’ specific needs. There is not much I can do about the equipment as it is vital for exercise rehabilitation. When I was looking for ways to declutter my treatment room, I decided that going paperless was the way to go.

“Having digital forms will not only save me space but will also reduce my workload. As it is now, I have to take the completed consultation forms home first, scan them onto my usb and then transfer the copies onto an online portal where I keep all my client’s information and notes. I cannot do it at work as I have no room for a photocopier. This is taking a lot of my time and is interfering with my family life as well. At least if the forms are completed electronically and kept online it will save me a lot of time and hassle.”

“Another problem I have is reading my clients’ handwriting as most of it is not legible at all. As most of the paperwork is done after the client has left, I end up struggling to make sense of what they have written. Therefore, digital forms will bring some much needed relief to this problem.”

Martha was keen to use her iPad to complete the Consultation Form with her clients when they arrived for their appointment so she chose to use the iPEGS Direct product – mainly because of the ability to upload and image of the body and draw/highlight areas where the client was experiencing pain.

The Electronic Consultation Form is accessed on the iPEGS App (on or offline) and captures the clients personal details:

Sports therapist Consultation Form

The client’s medical history, current medical conditions and medication are also captured and are essential to help Martha identify the most suitable treatment.

Medical History Form

One of the key features that Martha was keen on was the ability to upload a body chart image that she could then draw on, add text and highlight the areas of pain that the client is experiencing.

Sports therapy Body Chart

The client (and Sports Therapist) can sign the forms electronically along with the date and time. This is the final part of completing this important and essential part of the process prior to the treatment commencing.

Electronic Signature Consultation Form

These consultation forms not only protect the client from any potential risks to their health but they also protect the sports therapist and are essential for insurance purposes.

Once the form’s have been completed they are then submitted securely to the iPEGS Portal where they can be viewed or downloaded as PDF if and when required.

No more risk of losing or misplacing these important forms and no more having to store them in a filing cabinet!

With iPEGS you can quickly and easily create any type of form with the easy to use Form Builder and generate the Web Form or App Form in no time.

Whether you are an experienced professional or are just starting out – it’s time you moved away from the inefficiencies of paper based forms and utilise the amazing technology we have available to us today.

For more information about how to Go Paperless with iPEGS please visit our website here.

Electronic signatures….. the lowdown

October 13th, 2016 Posted by Electronic signatures, News, Security No Comment yet

Electronic signatures are constantly being utilised and respected by users across the globe including businesses, academic and government institutes. Gone are the days of hesitation regarding the security of signatures where now electronic signatures are already legally preferred worldwide.

Below are some interesting stats positively enforcing the use of electronic signatures:

  • From the 1st July 2016 – New laws governing electronic signatures came into force across the European Union. The Electronic Identification and Signature (eIDAS) Regulation is intended to standardise the way e-signatures work.
  • In July 2016, the law society released a practise note to assist parties and their legal advisors who wish to enter into, or execute commercial contracts with one or more of the parties intending to do so by way of an electronic signature
  • A leading global electronic signature company claims more than 85 million users in 188 countries within 225,000 companies globally. Research shows that the following improvements have been recorded as a result of using electronic signatures: 25% turnaround on agreements, 127% average increase in customer satisfaction scores, 80% completed in a day.
  • Signature platform helped State of Vermont solve anticipated $154 million fiscal gap.
  • The global digital signature market is expected to increase from $501.7 million in 2015, and reach $3,318.6 million by 2022, growing at a CAGR of 31.5%
  • United healthcare reported: Paper Saved using electronic signatures in 1 Year Exceeds the height of Empire State Building, $1 million saved in admin staffing costs

So…… do you want to benefit from using electronic signatures within your organisation? Use the iPEGS innovative app for unique electronic signature features including:

  • Face Stamp – Take a picture of the person electronically signing
  • Time Stamp – Records the exact time of signature
  • Date Stamp – Records the date of signature
  • Location Stamp – Records the location of signature – using GPS

Then please enquire how iPEGS can help, email polly@ipegs.co.uk or call 01244 955350

iPEGS unique electronic signature features

September 2nd, 2016 Posted by Electronic signatures, Security No Comment yet

A frustration for many businesses and customers is the average time in which is takes to get a paper contract or document signed. This can take either days or weeks of unnecessary delay. A prime example is the house buying process which can be a stressful and lengthy process due to lots of paper based forms needing to be completed and signed for by multiple parties.  iPEGS, innovative app provides a solution to this problem, where the average time to get an electronic contract or document signed is immediate and important documents can be signed for anywhere in the world.

More and more businesses are seeking ways to cut costs spent on printing, postage, admin and time spent waiting for documents to arrive back either incomplete or unreadable. To be ahead of other competitors, a priority to speed up the process for the consumer, providing a more efficient and proactive service is key to success.

iPEGS electronic signature includes:

Facestamp – This unique feature takes a picture of the person signing the document as increased identification authenticity

Date Stamp & Time Stamp – The signature’s date and time is automatically added to the signature as a record

Signature – Inserts a signature into the document

Name – Inputs the full name of person signing the document

All of the above signature functions are optional and can be used as required. All signatures are legally binding when used through iPEGS.

Examples of forms that require signatures:

    • Employment contracts
    • Sales Agreements
    • Agreement of Terms and conditions
    • Rental Agreements
    • Service Agreements
    • Employee Policies
    • Vendor Agreements
    • Liability waivers
    • Salary Agreements
    • Performance reviews
    • Waiver forms
    • Consent forms
    • Order forms
    • Inspection check lists
    • Company audits

Why use iPEGS for document signing:

    • Documents can be signed by multiple users in real time
    • Forms can be signed by third party signees
    • Improve your customer interaction by signing documents in the presence of your customer or remotely
    • Documents can be emailed straight to the person or company who require this signed document
    • Signed documents can be managed in the completed forms section or stored on the secure iPEGS portal
    • Identification authenticity is improved with face stamp
    • The document including the signature, can be exported to the following: pdf, word document, iPEGS document

For more information or to get started today contact us on 01244 955350 or email us on info@ipegs.co.uk