Posts in Uncategorized

Improving the Customer Experience with Electronic Facial Treatment Consultation Forms

June 14th, 2019 Posted by Uncategorized No Comment yet
Electronic facial consultation forms

We all know how essential obtaining client consent is before carrying out any facial treatment. Failure to do so could invalidate your insurance and leave you facing big charges should they make a claim against you.  Yet consultation forms filled out on paper can really hamper the client being able to enjoy a relaxing and enjoyable experience during their appointment. 

Today’s client expects a smooth, intuitive and efficient experience when it comes to their visit to a Beauty Salon or Spa. After all, they are there to relax and get rid of the day-to-day pressures of work and life – and completing a consultation form by hand will be the last thing they need. 

Thanks to digital technology and mobile deployment, IPEGS has been able to address these challenges and improve the customer experience with the introduction of electronic consent forms, specifically with the health and beauty industry in mind. 

Welcoming new clients

Having a detailed consultation is a key first step before undertaking any facial treatment. This will show new clients that you are professional, able to offer expert advice and keen to understand exactly what they want. Carrying out this process electronically by handing the client an ipad to complete the form, will leave a good long-lasting first impression with new clients. 

Personalising your service

IPEGS electronic forms allow you to customise and personalise client consultation forms to your own needs. Using a simple drag and drop functionality, you can customise fields, add your own colours and branding and unique forms for each treatment. This in itself makes your salon stand out from the competition and makes the customer experience slick from start to finish. 

Reduced cost and errors

The easier a form is to complete, the quicker the consultation process which reduces your time spent (and therefore cost) with each client. Electronic forms also eliminate errors by ensuring that all essential fields are completed, and reduce any inaccuracies caused by illegible handwriting.

From a time perspective, the customer is not the only beneficiary; electronic consultation forms are immediately stored and backed up without having to transfer the information manually onto a computer. 

Client confidentiality 

Beauty therapists are often in a position of trust. Clients trust you with their most important information, and it is vital that this information is stored correctly. Not just from a client sensitivity point of view, but data protection is your responsibility and if it gets into the wrong hands a client is well within their rights to make a claim against you.

If you would like to try our electronic client consultation forms for free, we are offering new customers 5 free forms so you can see how easy they are for you to use and how professional they look to clients. 

Sign-up today and try 5 forms for free. 

Time for Hypnotherapy Consultation forms to go Paperless?

June 10th, 2019 Posted by Alternative Medicine, Consent forms, Consultation Forms, Electronic signatures, Holistic Health, Hypnotherapy, Medical History Form, Paperless, Sports Therapy, Uncategorized No Comment yet

Paper Hypnotherapy Consultation Forms – are they obsolete?


When was the last time you made a call from a phone box? Is it months or years?

I can remember my first mobile phone. It was the size of a brick and with the battery, it weighed more than one. I loved that phone, now my mobile is worse than the kids when it comes to demanding my attention.

I have another question, when was the last time you wrote a letter? Not an email, a real paper and envelope, stamp and letter box letter?

All that paper and stamps and you waiting weeks for a reply.

Do you remember Nora Ephron’s movie ‘You Have Mail’ with Meg Ryan and Tom Hanks? I loved that movie and email changed our world, didn’t it? It became our liberation!

Since then we haven’t looked back. Email too, is not exactly what we planned for it but can you imagine life without it? Email is digital, paperless, almost instantaneous and easy to file away where you can find it.

Ok, so can you please tell me why you are still using the same paper based Hypnotherapy Consultation Form that you used when you carried change for the phone box and had a book of stamps in your desk drawer?

Why are you still dragging out the clipboard with your Hypnotherapy Consent Form neatly printed out ready for filling in and squirrelling away in a filing cabinet along with the patient’s Health History Form, your notes and options? After all, we all love a clipboard shoved in our face don’t we? Hypnotherapy is all about decreasing stress not increasing it.

Isn’t time your Consultation Forms caught up with the rest of your world?


You certainly have an elegant and informative web page. Your mobile phone is as smart as the computers that NASA used for the moon landing. You do your accounts on Accounting Software not an abacus. So why are you still using paper forms?

Is it because no one has offered you a quick, flexible solution?

iPEGS offers state of the art, paperless forms for Hypnotherapists


With iPEGS you can ditch the paper ‘Stop Smoking Assessment Form’ for a state-of-the-art paperless digital form. One that can be stylish and effective as your webpage.

You can add your own logo and colours so that the forms match your webpage as well as electronic signatures, photos and automatic reminders. We can create your ‘Treatment Consent forms’, ‘Weight Loss Assessments’, ‘Stop Smoking Assessments’ and even ‘Feedback forms’ with one of our set up packages or if you prefer, you can build them yourself with our easy to use form builder. It is all so easy and we are here to help you throughout the process, we have years of experience in form design and take huge pride in our ongoing support.

We are all used to digital devices nowadays so being able to complete iPEGS electronic forms either at your premises or prior to the appointment via a mobile phone, tablet or computer will save you time, paper and stress.

Paper files are costly in space and time, not to mention resources, both natural and financial. Being able to pull up a patient’s records instantly saves time and allows you to spend more time with your patient.


Security and Paperless Forms


By using iPEGS Cloud-based Storage, this guarantees your data is secure as if it was locked in a safe. We encrypt, transmit and store it securely at our UK Data Centres,

We are Cyber Essentials Certified and ISAME GDPR Ready. So by using iPEGS, you can relax knowing you data is secure and compliant.

Isn’t it time you threw the paper forms away like the bell bottoms and those jackets with the huge shoulder pads and embraced the 21st century?

Paperless means you can send forms to your patient / guardian prior to their appointment using iPEGS Remote, via email as a web form. By completing forms prior to the appointment the patient has more time to complete their medical history thoroughly, they can complete the form in their own time, sign and submit, saving valuable time, improving efficiency and the customer experience.

Alternatively, if you have walk in customers or if your client didn’t have time to complete the form prior to the appointment, using a tablet or iPad you can simply access your web forms via your browser or via the free iPEGS app.

Changing to paperless Hypnotherapy forms with iPEGS.


I’m interested, how do I get started?

If you would like to find out more please click here or why not get in touch? Email me directly: steve @ ipegs.co.uk or give me a call on 01244 955350.