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Dr Eric Toni – Cosmetic and Aesthetic Medicine – Paperless Case Study

July 18th, 2019 Posted by Aesthetics, Beauty Client Forms, Consent forms No Comment yet

Challenges that Dr Eric Toni experienced prior to using iPEGS:

  • Lots of paperwork to manage
  • Printed forms are costly to produce, and redundant if changes are required 
  • 20% of appointments took place at third party premises and transporting paperwork was a hassle

Benefits of using iPEGS:

  • Forms immediately get pinged back to us upon completion where we can immediately store them on our system
  • Clients feel much more engaged and involved in the consultation process completing the form on an iPad as opposed to a paper form
  •  The prescription template we use for pharmacies can easily and quickly be updated
  • Cost effective
  • New treatment consent forms can be produced and implemented very quickly
  • Client can receive a copy of the form via email for their records

Following Dr. Eric Toni’s annual appraisal, it was apparent that the clinic needed to move to electronic client consent forms.

“We had lots of historic forms that needed reviewing, and at the same time, we wanted to reduce the amount of paperwork. Some of our client consent forms were 7 pages long which had to be printed out for each consultation. This became very time-consuming.”

The other reason for moving away from paper forms was that 20% of appointments took place at third party clinics where they had to transport all the paperwork and bring it back to the office completed. 

“Using the iPEGS electronic forms, they get immediately pinged back to us as soon as they are completed and then stored against the client’s file in a safe and secure place. The job is done!”

“Since moving to electronic consent forms and allowing our clients to complete the form on an iPad, we have noticed that clients appear to be a lot more engaged and involved in the consultation process.”

As a Private Medical Practice, Dr. Toni provides Botox Therapy which is a prescription-only medicine. Electronic forms have allowed them to easily update the prescription template which they send to the pharmacy. They were also able to build a patient satisfaction survey and implement it within 24 hours. The survey can be completed at the clinic or sent out via email post treatment.

“iPEGS were very helpful getting the forms up and running for us. ‘We strongly recommend opting for this service as they have the technical expertise to build the forms on your behalf and integrate them with your internal systems.”

If you are looking for a paperless solution for your business and would like to view an example electronic aesthetics form please click hereFor more information about the paperless products for this sector please click here or feel free to contact us on 01244 955350 or email info@ipegs.co.uk with any enquiries.

Professional Eyes Studio – Paperless Case Study

July 18th, 2019 Posted by Beauty Client Forms, Consent forms, News No Comment yet

Challenges that Professional Eye Studio faced using paper based forms:

  • The repetitive nature of handling endless paperwork – clients had to fill in different forms for different treatments.
  • Staying compliant with the new GDPR regulations.
  • We needed a solution that was designed for a small business like ours that could help reduce paperwork and improve efficiency

Results that Professional Eye Studio have achieved since going paperless with iPEGS:

  • Incorporating multiple forms into one which saves time and money for both us and the client.
  • Clients feel more at ease that their confidential information is stored securely.
  • Switching to electronic forms has allowed us to stay fully compliant with GDPR regulations.
  • Clients see professional-looking forms which are easy to complete.

Professional Eyes Studio provides the latest beauty treatments including Hybrid and Classic Eyelash Extensions, Nouveau LVL, Microdermabrasion and New dimension Non-Surgical Facials. Their decision to switch to electronic client consent forms was driven by handling too much paperwork and the repetitive nature of dealing with multiple forms for different treatments.

The various aesthetic treatments that Professional Eyes Studio offers meant that a client had to fill in numerous forms if they were having more than treatment. This was time-consuming for the client, as well as for the business having to process all the paperwork. The implementation of IPEGS electronic forms has meant that clients now only need to complete one form on their first visit which covers multiple treatments.

With new GDPR regulation, Professional Eyes Studio needed to review their data protection policies and IPEGS secure forms helped improve GDPR compliance. “I think our clients feel more secure and at ease using electronic forms; knowing that their confidential information isn’t just left on a piece of paper, it’s stored securely in the cloud.” says Elizabeth Hurrell, owner of the Salon.

“IPEGS is a brilliant solution for a small business like ours. It’s scalable too as we grow. I have definitely saved both time and money switching to electronic forms.”

Professional Eyes Studio wanted to give their clients a professional experience from start to finish. “By handing clients an iPad to complete the form on their visit has certainly helped us achieve this. It looks and feels more professional” comments Elizabeth.

“The set-up of the forms was handled very professionally by IPEGS. Adam helped us rectify any mistakes and held our hand throughout the process until we were happy with the overall layout.”

“IPEGS has been a perfect solution for my business and I wouldn’t hesitate to any small business looking to reduce paperwork and save themselves lots of time and hassle.”

If you are looking for a paperless solution for your business and would like to view an example electronic beauty lash form please click here. For more information about the paperless products for this sector please click here or feel free to contact us on 01244 955350 or email info@ipegs.co.uk with any enquiries.