Posts tagged " Service Department "

Car Dealerships – Use the latest in technology for a digital paperwork solution

August 29th, 2019 Posted by Motor Industry No Comment yet

In a car dealership, service, parts and sales departments still rely heavily on paper based forms. With hybrid and electric cars being the popular choice for the future, why are we not adopting the same approach when it comes to dealership paperwork? The use of traditional pen and paper form filling costs car businesses considerably, in excessive paper usage, delays and wasted admin time resulting in a lack of efficiency.

Let’s take a test drive form for instance. This is a simple, yet important document of consent. Here, you can upload a photo of the driving licence and add multiple or third party electronic signatures. The advanced signature feature imprints the date and time of the signature and can even take a picture of the test driver for improved authenticity. Why not test out the below electronic example form for yourself?

Test Drive / Service Loan Agreement

Sales operations within a dealership should and can be a lot more streamlined, improving the experience for the customer and freeing up time for the sales professional to sell more vehicles 😉

The customer journey from consultation, part ex appraisal, test drive, finance approval to service plans and after sales paperwork can all be completed electronically using iPEGS. Once complete, they can be downloaded as a pdf and either uploaded to a CRM or stored and managed effectively using the iPEGS secure portal. This means that customer forms are all managed electronically in one place and can be accessed instantly should you need to revisit them in the future. 

Forms can either be completed with the customer at the dealership using a tablet or iPAD or sent electronically to them prior to an appointment via a weblink, to complete and sign using a smartphone or any device.

Once completed, a copy of the form is automatically emailed to the customer – so no photocopying required!

Create a more secure environment for your customers and staff at your dealership and go paperless with iPEGS today. Call us on 01244 955350 or email us