Posts tagged " therapist "

BUILDING A GREAT ALTERNATIVE THERAPY WEBSITE

July 24th, 2019 Posted by Acupuncture, Alternative Medicine, Consent forms, Consultation Forms, Electronic signatures, Holistic Health, marketing, Medical History Form, Paperless, Sports Therapy, Uncategorized, Web Design No Comment yet

Building a great alternative therapy website is part of iPEGS series of blogs on marketing your Alternative Therapy Practice. A covert plan to force our clients to use more paperless new client forms, informed consent forms etc.

Your website is your shop window, having your surgery in a prime location would be great but most of us can’t afford it. However a great website is the next best thing

YOUR SHOP WINDOW

There is only ever one chance to make a first impression, make it a good one. If you have ever used online dating sites you know exactly what I mean.

If you are the new kid on the block, by building a clean and modern website, you can get an edge.

Be clear about your mission, tell your visitors about your team, the services you offer, the prices you charge. Be welcoming and ensure your contact details are easily found.

Websites that are attractive create a greater feeling of trustworthiness and professionalism.

‘FORM IS EMPTY, AND EMPTINESS IS FORM’

Shakyamuni Buddha 500 B.C.

The right amount of white space creates a clean website, crucial to communicate a clear message.

A page, crammed full of text or graphics, is difficult to read and is busy.

White space is not wasted space, empty space is an important part of your design. Space between graphics, margins, gutters, space between columns, between lines of type or visuals.

From this emptiness arises information, typography, colour and images.

A clean page is not just about eye appeal, don’t clutter your pages with too many offers, or too much information either. Simple is nearly always best. Know what it is you want to achieve, and just do that.

RULE OF THIRDS

It’s old hat ‘a picture is worth a thousand words’ but it’s true. 

The best images mostly follow the rule of thirds. An image should be divided into nine equal parts. Think noughts and crosses. 

Important features should be placed along these lines or at their intersections. 

By aligning a subject with these imaginary lines and points, where they cross you avoid filling the centre, or a horizon from splitting a picture in half. Avoid symmetrical images they are not pleasing to the eye. 

YOUR SITE IS EASY ON THE EYE BUT IS IT EASY TO READ?

Light text on a dark background is harder to read than the reverse. 

Your text cannot be too small as not everyone has 20:20 vision, as a therapist you will be sympathetic to that. If you use text that is too large, it can appear to be shouting at your visitor, also capitalised text.

Align to the left, not the centre. Westerners are more comfortable with that.                

CONSTANT AND CONSISTENT

Typefaces, sizes, headings and footers should be consistent throughout your web page.

You are, building a brand. How would you feel if Coca Cola changed it’s logo?

Consistency shows reliability, something your client is looking for in a therapist, and makes your site easier to navigate. 

The more options a user has on your website, the more difficult it is to use. Every additional choice increases the time required to take a decision.

You’ve experienced this countless time in supermarkets. Twenty different types of crisps is just confusing. The more choices you give, the easier it is to choose nothing. If they only offered a handful of options, making a choice would take a fraction of the time. 

IMITATION IS THE SINCEREST FORM OF FLATTERY

Check out other alternative therapy sites. Not only UK sites, the States and Oz have thousands of Holistic Medical Practitioner’s websites. See if they follow these rules. Don’t be afraid to learn from other’s successes and their mistakes. 

Undoubtedly your web presence is your best new business driver but unless you can get that site in front of your potential patients, it is just a vanity project. You may like to check out the blog on marketing my alternative therapy practice.

This blog is one of a series written by iPegs paperless forms in order to help Holistic Practitioners grow their practices.

By using the iPEGS Paperless System you present a professional approach for your Consultation Forms, Consent Forms, Medical Histories and Treatment Plans. Save time and money and keep your client’s data safe.

As the data processor we store and encrypt your data in a secure, state of the art, UK data centre. We are Cyber Essentials Certified giving you peace of mind that our defences will protect against the most common cyber-attacks. We have achieved the IASME governance standard in relation to GDPR where we have demonstrated wider governance for management of the controls protecting personal data.

If you would like to know more simply email me: steve @ipegs.co.uk or call me directly on 01244 955350 and we can discuss how iPEGS can help improve your clients experience.

Dr Eric Toni – Cosmetic and Aesthetic Medicine – Paperless Case Study

July 18th, 2019 Posted by Aesthetics, Beauty Client Forms, Consent forms No Comment yet

Challenges that Dr Eric Toni experienced prior to using iPEGS:

  • Lots of paperwork to manage
  • Printed forms are costly to produce, and redundant if changes are required 
  • 20% of appointments took place at third party premises and transporting paperwork was a hassle

Benefits of using iPEGS:

  • Forms immediately get pinged back to us upon completion where we can immediately store them on our system
  • Clients feel much more engaged and involved in the consultation process completing the form on an iPad as opposed to a paper form
  •  The prescription template we use for pharmacies can easily and quickly be updated
  • Cost effective
  • New treatment consent forms can be produced and implemented very quickly
  • Client can receive a copy of the form via email for their records

Following Dr. Eric Toni’s annual appraisal, it was apparent that the clinic needed to move to electronic client consent forms.

“We had lots of historic forms that needed reviewing, and at the same time, we wanted to reduce the amount of paperwork. Some of our client consent forms were 7 pages long which had to be printed out for each consultation. This became very time-consuming.”

The other reason for moving away from paper forms was that 20% of appointments took place at third party clinics where they had to transport all the paperwork and bring it back to the office completed. 

“Using the iPEGS electronic forms, they get immediately pinged back to us as soon as they are completed and then stored against the client’s file in a safe and secure place. The job is done!”

“Since moving to electronic consent forms and allowing our clients to complete the form on an iPad, we have noticed that clients appear to be a lot more engaged and involved in the consultation process.”

As a Private Medical Practice, Dr. Toni provides Botox Therapy which is a prescription-only medicine. Electronic forms have allowed them to easily update the prescription template which they send to the pharmacy. They were also able to build a patient satisfaction survey and implement it within 24 hours. The survey can be completed at the clinic or sent out via email post treatment.

“iPEGS were very helpful getting the forms up and running for us. ‘We strongly recommend opting for this service as they have the technical expertise to build the forms on your behalf and integrate them with your internal systems.”

If you are looking for a paperless solution for your business and would like to view an example electronic aesthetics form please click hereFor more information about the paperless products for this sector please click here or feel free to contact us on 01244 955350 or email info@ipegs.co.uk with any enquiries.

Professional Eyes Studio – Paperless Case Study

July 18th, 2019 Posted by Beauty Client Forms, Consent forms, News No Comment yet

Challenges that Professional Eye Studio faced using paper based forms:

  • The repetitive nature of handling endless paperwork – clients had to fill in different forms for different treatments.
  • Staying compliant with the new GDPR regulations.
  • We needed a solution that was designed for a small business like ours that could help reduce paperwork and improve efficiency

Results that Professional Eye Studio have achieved since going paperless with iPEGS:

  • Incorporating multiple forms into one which saves time and money for both us and the client.
  • Clients feel more at ease that their confidential information is stored securely.
  • Switching to electronic forms has allowed us to stay fully compliant with GDPR regulations.
  • Clients see professional-looking forms which are easy to complete.

Professional Eyes Studio provides the latest beauty treatments including Hybrid and Classic Eyelash Extensions, Nouveau LVL, Microdermabrasion and New dimension Non-Surgical Facials. Their decision to switch to electronic client consent forms was driven by handling too much paperwork and the repetitive nature of dealing with multiple forms for different treatments.

The various aesthetic treatments that Professional Eyes Studio offers meant that a client had to fill in numerous forms if they were having more than treatment. This was time-consuming for the client, as well as for the business having to process all the paperwork. The implementation of IPEGS electronic forms has meant that clients now only need to complete one form on their first visit which covers multiple treatments.

With new GDPR regulation, Professional Eyes Studio needed to review their data protection policies and IPEGS secure forms helped improve GDPR compliance. “I think our clients feel more secure and at ease using electronic forms; knowing that their confidential information isn’t just left on a piece of paper, it’s stored securely in the cloud.” says Elizabeth Hurrell, owner of the Salon.

“IPEGS is a brilliant solution for a small business like ours. It’s scalable too as we grow. I have definitely saved both time and money switching to electronic forms.”

Professional Eyes Studio wanted to give their clients a professional experience from start to finish. “By handing clients an iPad to complete the form on their visit has certainly helped us achieve this. It looks and feels more professional” comments Elizabeth.

“The set-up of the forms was handled very professionally by IPEGS. Adam helped us rectify any mistakes and held our hand throughout the process until we were happy with the overall layout.”

“IPEGS has been a perfect solution for my business and I wouldn’t hesitate to any small business looking to reduce paperwork and save themselves lots of time and hassle.”

If you are looking for a paperless solution for your business and would like to view an example electronic beauty lash form please click here. For more information about the paperless products for this sector please click here or feel free to contact us on 01244 955350 or email info@ipegs.co.uk with any enquiries.

Setting up as a mobile beauty therapist

July 9th, 2019 Posted by Beauty Client Forms, Consent forms, News No Comment yet
mobile beauty therapist

The beauty industry is booming and can be a rewarding and lucrative business. If you are thinking of starting up as a freelance therapist, you must have good organisation, motivation and the right process in place to ensure that you can succeed in a competitive market.

Maybe you already have a steady client base or are looking to start building a client base. Maybe you have just qualified as a therapist and are starting from scratch. Whatever position that you may be in, we can help by supporting you to put a positive process in place to manage your business effectively.

Client consultation forms are really important for understanding your client’s needs, what their skin type is, what medication they are on, to what treatment or products they are best suited to. Maybe you also want to document progress of their treatment e.g: before and after photos which can all be captured using the iPEGS Remote app.

Consent forms are essential and when utilised properly can potentially save you from a claim. For example, if a client has a reaction to a product you have used, then it is important to get a signature which outlines the legalities of this.

Electronic Example Consent Form

iPEGS Remote will allow you to access a range of branded and customised electronic forms for your clients to complete and sign with you using an iPAD or on any device. You can also send the form electronically to your clients to complete and sign prior to their appointment. Once completed, this can then be stored on your computer, CRM system or saved on the iPEGS portal for reference.

The consent and consultation forms can also be accessed as a link for your clients to complete on your website or social media channels making it easily accessible. 

Why go paperless with iPEGS?

  • It is a low cost, flexible and efficient way of managing your business paper free.
  • The option of sending forms electronically to your client via email to complete, sign and submit back to you before an appointment saves time and money.
  • Better experience for your client.
  • The iPEGS Portal is easy to use, you can upload your company branding, easily build and edit your forms, search for your clients form using our advanced search feature and manage your electronic forms into folders.
  • All your client forms are stored in one place.
  • Forms cannot go missing like paper can, which is great for future reference or if a claim was to appear.
  • You won’t need to go out and buy a storage unit to store all the forms.
  • You can build, brand and customise your forms for free using the secure app.
  • Fields on the form can be made mandatory so you will never receive incomplete forms with important missing information.
  • You are positively looking after the future of our planet and once you become a customer of ours we will plant a tree for you 🙂
  • Form credits take two years to expire so if you have bought 100 form credits for £30.00 you have up to two years to use them. When you run out, just buy some more on the portal.
  • One form completed, signed and submitted = 1 form credit

Take a look at our frequently asked questions Here.

View our pricing here

If you are wanting to chat about your requirements, then contact us directly on 01244 955350 or email info@ipegs.co.uk 

Going Paperless with iPEGS – Your questions answered – Beauty Industry

July 9th, 2019 Posted by Beauty Client Forms, Consent forms, News No Comment yet

So you are wanting to take your business paperless and are thinking of using iPEGS as a solution.

Got some questions? No problem………

Listed below are the most common questions answered

I haven’t any forms set up, Can you help me with this?

  • If you do not have forms set up, we do have a range of templates available that can be customised and branded with your logo.

Which Devices can my clients access forms on?

  • Your clients can complete, sign and submit forms on any device with the most popular being a smart phone. Forms can be sent to your client to complete prior to their appointment or completed at the salon using an iPAD, phone or laptop.

How do I build the electronic forms?

Is there an option for you to build and brand my forms for me ready to use?

  • Yes, our experts in the form building team can liaise with you regarding your requirements and can build your forms ready to use. Our setup packages start from £99 +VAT

I want to be able to send forms to clients to complete and sign prior to their appointment and also in the salon. Can I do this?

  • Yes of course. You can do this by sending your client a web link to the form either via email or text.

How do I know when and who has completed the form?

  • You will receive an email confirmation once a form has been submitted, this will include a link to the completed form which will have all of your clients details. The form can be downloaded and saved to your device or CRM and it is also stored and accessed on the iPEGS portal which can be viewed and managed at anytime.

Which document formats can I save these forms as?

  • Forms can be downloaded as a pdf and csv.

I would need my client and therapist to sign the form, is this possible?

  • You can add multiple electronic signatures to the form if you required your client and therapist to sign the form. We do also have a feature called third party signatures which enables the form to be sent remotely to multiple parties to sign and submit back. This feature is usually used when medical approval is required prior to a procedure.

Do I have to have an internet connection to submit the form?

  • You do not need an internet connection to complete and save the form when using the app. However, you will need a connection to submit a form or if opening a web form via a link.

Can I save parts of the form and revisit it another time?

  • When using the iPEGS Remote app there is the option to save parts of the form and revisit at a later stage.

Can I add Before and After photos?

  • Yes a great feature is being able to add image and photo fields, for example before and after photos to document treatment progress.

How long does it take to set up to use?

  • Set up can be really quick dependant on your form requirements.

How much does it cost?

  • iPEGS Remote is an affordable and flexible solution which works by buying form credits starting at £30 for 100 form credits as a pay as you go option Costs are detailed here.

How do I know when I have run out of form credits and how do I purchase more?

  • When you are running low on form credits you will get an email notification and form credits can be purchased through the portal. These can be purchased securely via paypal or using your debit or credit card.

How do I get started?

  • It is really simple to get started, either contact us directly on 01244 955350 or set up through the website.